Topic: Under $10! Zora Arkus-Duntov: The Legend Behind Co
in Forum: C3 General Discussion
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Got this about 15 sec ago...
Hello Scott,
Thank you for shopping at Buy.com.
We strive for your complete satisfaction.
Therefore, we have refunded your order #Hidden in the amount of $9.78.
Please allow your financial institution one to three business days to process your refund.
If you have any questions, please visit customer support at
https://secure.buy.com/corp/support.
Thank you again for shopping with us. We look forward to serving
you in the future.
Sincerely,
Buy.com
http://www.buy.com
================================================
Please use the link below for your Customer Support questions. Please
do not reply to the Buy.com email address. For anytime Help click:
https://secure.buy.com/corp/support.
================================================
Thank you for shopping at Buy.com.
We strive for your complete satisfaction.
Therefore, we have refunded your order #Hidden in the amount of $9.78.
Please allow your financial institution one to three business days to process your refund.
If you have any questions, please visit customer support at
https://secure.buy.com/corp/support.
Thank you again for shopping with us. We look forward to serving
you in the future.
Sincerely,
Buy.com
http://www.buy.com
================================================
Please use the link below for your Customer Support questions. Please
do not reply to the Buy.com email address. For anytime Help click:
https://secure.buy.com/corp/support.
================================================
SPONSOR AD:: (Our Sponsors help support C3VR)
Lifetime MemberGreensburg, IN - USA
Joined: 9/24/2003
Posts: 5189
Vette(s): Previous: 1984 Coupe, 1988 Maroon Coupe, 1989 Coupe, 2001 Roadster Present: 1967 Stingray Roadster, 1976 Stingray Coupe, 1989 Roadster..
I keep getting this from them.....
Hello Larry Hadler,
Thank you for contacting Buy.com.
This is in reference to your email regarding order #35565577.
At Buy.com we strive to provide the widest assortment of high-quality products at everyday low prices. However, sometimes circumstances beyond our control affect our selection.
In an endeavor to resolve your concern regarding return of an item, your case has already been escalated. We will respond to your original email once we have a solution.
Please be assured of our best service.
We thank you for the patience in the matter.
Sincerely,
Sarah
Buy.com Customer Service
www.buy.com
I love the escalation part. This is probally the 10th time I have received this. I send them an email every week now just trying to be a pain to them.
I am keeping the Chinaberry book as a quirky reminder of my friends at C3VR. It will be going on road trips with me this summer and I would appreciate all of the C3VR member signatures I can get on / in it from cover to cover.
Hello Larry Hadler,
Thank you for contacting Buy.com.
This is in reference to your email regarding order #35565577.
At Buy.com we strive to provide the widest assortment of high-quality products at everyday low prices. However, sometimes circumstances beyond our control affect our selection.
In an endeavor to resolve your concern regarding return of an item, your case has already been escalated. We will respond to your original email once we have a solution.
Please be assured of our best service.
We thank you for the patience in the matter.
Sincerely,
Sarah
Buy.com Customer Service
www.buy.com
I love the escalation part. This is probally the 10th time I have received this. I send them an email every week now just trying to be a pain to them.
I am keeping the Chinaberry book as a quirky reminder of my friends at C3VR. It will be going on road trips with me this summer and I would appreciate all of the C3VR member signatures I can get on / in it from cover to cover.
Lifetime MemberGreensburg, IN - USA
Joined: 9/24/2003
Posts: 5189
Vette(s): Previous: 1984 Coupe, 1988 Maroon Coupe, 1989 Coupe, 2001 Roadster Present: 1967 Stingray Roadster, 1976 Stingray Coupe, 1989 Roadster..
Well, here is my latest e-mail from Buy.com along with a portion of my last e-mail to them. All of this has been quite amusing for $10.00.
They haven't mentioned the return of the book yet so we'll see how that goes too. I still like the idea of it being a roaming C3VR signature book.....
Hello Larry Hadler,
Thank you for contacting Buy.com.
This is in reference to your email regarding order #35565577.
This is to confirm that refund has been issued for this order.
We thank you for your patience and understanding in the matter.
Sincerely,
Sabrina
Buy.com Customer Service
www.buy.com
Please do not reply to this message. It was sent from a notification-only address that cannot accept incoming email.
Order #: 3152086
Please let us know if this e-mail resolved your question:
If yes, click here:
https://secure.buy.com/s.asp?r=3152086&e=lehad&b=1
If not, click here:
https://secure.buy.com/s.asp?r=3152086&e=lehad&b=0
To contact us about an unrelated issue, please visit the Help section of our web site.
----Original Message----
> From: lehadler
> To: support@customerservice.buy.com
> Subject: Other questions or comments [Ref:3278752>
> Date: 9 December 2007, 8:17 Hrs.
>
> Name: Larry Hadler
>
> eMail: lehadler
>
> Question/Comment:
> ---------------------------------------------------
> Escalation? Not once in all of this time have you attempted to correct this
> issue. Thank God it was only a $10.00 item.
>
> I will never do business with BUY.COM again nor would I suggest that anyone
> else do so. Your customer service is horrible!
>
> Larry Hadler
>
Tuxblacray 2007-12-12 03:55:55
They haven't mentioned the return of the book yet so we'll see how that goes too. I still like the idea of it being a roaming C3VR signature book.....
Hello Larry Hadler,
Thank you for contacting Buy.com.
This is in reference to your email regarding order #35565577.
This is to confirm that refund has been issued for this order.
We thank you for your patience and understanding in the matter.
Sincerely,
Sabrina
Buy.com Customer Service
www.buy.com
Please do not reply to this message. It was sent from a notification-only address that cannot accept incoming email.
Order #: 3152086
Please let us know if this e-mail resolved your question:
If yes, click here:
https://secure.buy.com/s.asp?r=3152086&e=lehad&b=1
If not, click here:
https://secure.buy.com/s.asp?r=3152086&e=lehad&b=0
To contact us about an unrelated issue, please visit the Help section of our web site.
----Original Message----
> From: lehadler
> To: support@customerservice.buy.com
> Subject: Other questions or comments [Ref:3278752>
> Date: 9 December 2007, 8:17 Hrs.
>
> Name: Larry Hadler
>
> eMail: lehadler
>
> Question/Comment:
> ---------------------------------------------------
> Escalation? Not once in all of this time have you attempted to correct this
> issue. Thank God it was only a $10.00 item.
>
> I will never do business with BUY.COM again nor would I suggest that anyone
> else do so. Your customer service is horrible!
>
> Larry Hadler
>
Lifetime MemberModerator
Duncanville, TX - USA
Joined: 11/8/2003
Posts: 20229
Vette(s): #1-1974 L-48 4spd Cp Med Red Metallic/Black deluxe int w/AC/tilt/tele./p/w-p/b/
Am-Fm/map light National/Regional/Chapter NCRS "Top Flight"
#2-1985 Bright Red/Carmine Cp.L-98/auto
Member: NCRS, NCRS Texas, Corvette Legends of Texas
Geeez fellers...let it GO!
I haven't gotten anything from either of the parties involved since my last "Review" of their marketing practices. I did see a credit on my cc, tho...finally.
Tux, perhaps iffin you weren't being so nice to them, they'd take care of it. Tell 'em how you really feel!
I haven't gotten anything from either of the parties involved since my last "Review" of their marketing practices. I did see a credit on my cc, tho...finally.
Tux, perhaps iffin you weren't being so nice to them, they'd take care of it.
Tell 'em how you really feel! Joel Adams
C3VR Lifetime Member #56 
My Link 
(click for Texas-sized view!) NCRS
"Money can't buy happiness -- but somehow it's more comforting to cry in a CORVETTE than in a Kia"
Geez Larry, now you've gone and made them made.
Do you think with the millions of customers they loose every day that they are concerned about you.
I would be honored to sign your book.
Save the Wave!
Support the National Corvette Museum
Support the National Corvette Museum
Hey Guy's. You wont believe this. I ordered Opra An Da Chinerberry Tree fer my grandaughter,an recieved a book about Zora-Arcuss-Duntiv & Da Legin Behine Corvette. I'm sendin it back. She won't never unerstan. Plus I alredy know who dies in da end.
Lifetime MemberModerator
Moses Lake, WA - USA
Joined: 4/16/2005
Posts: 2134
Vette(s): 1976 L48 4-spd, Mahogany Metalic exterior, Buckskin interior 350ci/350hp, 3rd owner, fiberglass spring, 255/50-16's Torq-Thrust II
I gave up waiting for my CC refund so I called the CC company and had the charges disputed.
Hey guy's. Sorry for making a joke about a situation that really 
!! Its a bummer to see you guy's put through so much grief. The only thing I think is funny is the book they sent you in its place. Sometimes I guess I'm the only one that thinks I'm funny.
!! Its a bummer to see you guy's put through so much grief. The only thing I think is funny is the book they sent you in its place. Sometimes I guess I'm the only one that thinks I'm funny.in Forum: C3 General Discussion
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