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Topic: The importance of valid contact information

in Forum: Official C3 Vette Registry Support/Issues/Comments


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The importance of valid contact information (1/3)
 6/24/09 1:52am
NorskyLifetime Member
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Twin Lakes, CO - USA

Vette(s):
SOLD - "The Toy" - 1970 Convertible
SOLD - "The Beast" - 1990 ZR-1 (#682)
"BLKBRRD" - 1978 Trans Am, 400ci/225hp, 4 spd, Black w/black interior, Hurst t-tops


Joined: 1/23/2002
Posts: 6989

A new member sent an e-mail to the Support Gang saying that after filling out the registration form he was unable to log in to the site.  The e-mail response that I sent was returned as undeliverable.  I also tried e-mailing him from my personal (non-C3VR) e-mail account with the same result.  Then I tried calling each of the phone numbers listed on his member account.  The cell number was not in service, the operator who answered at the work number said there was no one by that name at the company, and the home phone number would ring and then the line would go dead.  I also went to site where he listed he had heard about C3VR and posted a message for him to contact me. 
 
I mention this because of the importance of providing current and valid contact information on your member account.  And if you have an e-mail filter or a spam-blocker active on your e-mail account it is also important to add c3vr.com and c3vrmail.com to the list of sites to accept messages from.  Your information is kept private and is secure within the C3VR member database.  I know there are doubters out there but without current valid contact information there is no way to contact you with assistance to an issue or problem you are experiencing with the site.
 
I hope the new member doesn't get mad because he didn't get a response to his log-in issue.


______________

Jim Olson 

"The Toys"...!!!  Save the Wave!

Where I've been in a Corvette...!!!

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The importance of valid contact information (2/3)
 6/24/09 8:25am
manchestersharkLifetime Member
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Equinunk, PA - USA

Vette(s):
1972 conv, 4-speed, 350, 200hp, numbers match, rally wheels, war bonnett yellow w/white top. good condition, nice driver.


Joined: 10/31/2007
Posts: 2108

Confused What is the possibility of this person being a fluke and just trying to hack in to gain info and access without joining/paying for it?  In my line of work LOTS of people skirt the system by being someone they are not or making up a profile that grates your teeth when you try to locate them or contact them.  Just a thought.  

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The importance of valid contact information (3/3)
 6/25/09 12:22am
NorskyLifetime Member
Lifetime Member
Moderator
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Twin Lakes, CO - USA

Vette(s):
SOLD - "The Toy" - 1970 Convertible
SOLD - "The Beast" - 1990 ZR-1 (#682)
"BLKBRRD" - 1978 Trans Am, 400ci/225hp, 4 spd, Black w/black interior, Hurst t-tops


Joined: 1/23/2002
Posts: 6989

In this day and age anything is certainly within the realm of possiblity.  To-date there have been a few attempts to hack into the C3VR back office world and all have failed to gain access. 

Each member has options on their C3VR profiles to select how much personal information is shared on the site.  Anyone in the general membership cannot access information on another member that has not been set to be shared.  There are lots of folks who signup for the 90 day trial membership to see what C3VR is all about.  Some stay on and some don't. 
 
The bottom line is accurate contact information is necessary if you want to be assisted with an issue or problem on the site.


______________

Jim Olson 

"The Toys"...!!!  Save the Wave!

Where I've been in a Corvette...!!!

Our Sponsors help support C3VR